Content of emergency evacuation plans
1. Every emergency evacuation plan must contain at least the information under the headings below.

(1) Emergency telephone numbers
A list of all relevant emergency telephone numbers.

(2) General information
(a) the physical address of the premises;
(b) a description of the activities on the premises;
(c) the number of persons present on the premises at any time;
(d) an indication of any control room on the premises;
(e) an indication of any alarm system on the premises; and
(f) the particulars and contact details of every responsible person in the event of an emergency;

(3) Area study
An area study addressing the following:
(a) a history of emergency incidents on the premises;
(b) any important and relevant features or landmarks regarding the premises; and
(c) any information regarding adjacent premises that may be relevant to evacuation in an emergency.

(4) Socio-economic or other threats
Any socio-economic or other threats and their potential impact on the premises.

(5) Details of available equipment
Particulars and details regarding the position of the following equipment:
(a) Equipment in the control room;
(b) fire fighting and first aid equipment on the premises; and
(c) any other equipment which may be relevant in an emergency.

(6) The Emergency team
Particulars and details regarding the identity of members of the emergency team, including -
(a) its management;
(b) the continuity officers;
(c) the fire teams; and
(d) the first aid teams.

(7) Duties of emergency team members
The duties and responsibilities of members of the emergency team.

(8) Action plans and emergency procedures
Details of the specific action plans and emergency procedures applicable to the premises.

(9) Building plans and maps
The building plans of the premises and any relevant topographical map must be included in the evacuation plan.

(10) Emergency plan register
The plan must include –
(a) an updated register of the emergency evacuation plan;
(b) an updated drill register for the emergency evacuation plan; and
(c) a bomb threat questionnaire.

Review of emergency evacuation plans
2. (1) An emergency evacuation plan must be reviewed and updated by the owner or occupier of the premises concerned at least once each year and whenever a member of the management of the emergency team ceases to work at the premises.

(2) Whenever an emergency evacuation plan is reviewed and updated, the owner or occupier of the premises concerned must ensure that all old plans on the premises or in the possession of the management of the emergency team are collected and destroyed in order to eliminate any confusion regarding the validity and accuracy of the evacuation plan.

Emergency evacuation drills
3. (1) An emergency evacuation plan should be drilled at least twice each year and involve the participation of all persons who work or reside in the building concerned.
(2) The owner or person in charge of a building should give all persons who are to be involved in an emergency evacuation drill at least 21 days’ notice of the drill.

Emergency evacuation awareness
4. Every person who works or resides on premises should be aware of the emergency evacuation plan for that premises.

Training of persons
5. Every person who resides or works on premises with an emergency evacuation plan should be suitably trained in -
(a) first aid or fire fighting;
(b) emergency aid;
(c) emergency evacuation procedures; and
(d) emergency management techniques.

Should you require any further assistance in this regard, please contact:

Judy Haumann
Disaster Risk Management Officer
021-983 2662 / 084 220 1400


Jaco Kellerman
Fire Safety Inspector City of Cape Town
021-444 8296 / 082 849 6523


The City spends around R350 million annually on its efforts to keep pace with the volumes of illegally dumped waste that appears across Cape Town.

The City has 24 waste drop-off sites across Cape Town.

Please open the following links:

Please report littering and dumping to the relevant authorities:

  • City Call Centre: 0860 103 089
  • If you have the culprit's vehicle registration number and/or can identify him/her:
    Call: 021 444 6231/ 021 444 6224 / 021 444 6223


Prohibition of emissions that cause nuisance
(1) No person shall, within the area of jurisdiction of the City—
(a) inside an approved spray area or spray booth, spray or apply any coat, plate or epoxy coat to any vehicle, article or object, so as to cause a nuisance; or
(b) outside an approved spray area or spray booth, allow any spray, coat, plate or epoxy coat to be applied to any such vehicle, article or object.

(2) The spray area or spray booth referred to in subsection (1) must be constructed and equipped in such a manner that complies with the General Safety Regulations promulgated in terms of the Occupational Health and Safety Act, 1993 (Act No. 85 of 1993) and must be approved by the authorised person, for emissions, mechanical ventilation, noise and any other relevant Department as may be required by any other law.

(3) Any person conducting sand blasting, shot blasting, grinding, finishing or similar activity which customarily produce emissions of dust that may be harmful to public health or cause a nuisance shall take control measures to prevent emissions into the atmosphere.

(4) Any person undertaking an activity referred to in (3) must implement the following control measures:
(a) dust extraction control measures
(b) any alternative control measure approved by the air quality officer or his or her delegated representative.

(5) An occupier or owner of any premises —
(a) must prevent the existence in, or emission of any nuisance from, his or her premises.
(b) from which a nuisance emanates, or where a nuisance exists, is guilty of an offence.

All complaints can be lodged to:
Air Quality Management
Tel: 021 444 2914
Email: or


1. Standby generator operated isolated from the City’s electrical distribution network:
Approval by the City's Electricity Services Department is not required. A registered person in terms of the Electrical Installation Regulations (2009) must install the generator and issue a certificate of compliance to the owner if the generator is to be connected to the existing internal wiring of the property. Requirements of SANS 10142-1 – Clause 7.12 (Alternative supplies (including low-voltage generating sets, photovoltaic (PV) installations, etc.)) and Annex S – apply.

2. Standby generator synchronised or connected to the City’s electrical distribution network:
Approval by the City's Electricity Services Department is required and owners must apply for approval for either of the following installations:

(a) Approval by the City's Electricity Services Department is required and owners must apply for approval for either of the following installations;

(b) Where a soft load transfer scheme is required for a standby generator system that operates in a make-before-break mode with the City’s distribution network, so as to allow uninterrupted transfer of the customer’s load from the distribution network to the back-up generator supply and vice versa – as occasionally required by large customers with complex production processes that are vulnerable to production and financial losses caused by regular supply interruptions due to planned outages. Requirements of CTES 074 are applicable;

Please see attached application form, should it be option 2.


Contact details of applicable City Departments is as follows:

Noise Control & Ventilation
Shannon Maree
Tel: 021 400 3781


Electricity Customer Services
021 444 8511

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